If you are one of the girls who work attending clients, you will know that sometimes they can get you crazy because they become truly irrational. Then, the motto that says: the client is always right, sometimes it is very far from reality.
Dealing with them is difficult. Sometimes they forget that employees are also people with feelings and emotions. However, there you are, trying to put on a smile and stay calm without knowing that feigning tranquility could lead to alcohol problems.
A group of researchers from the State University of Pennsylvania and the University of Buffalo studied the drinking habits of workers who deal with customers (employees of department stores, teachers, doctors, etc.) and found that those who hide their emotions tend to drink more after work.
To reach this conclusion, we analyzed the data from interviews that the National Institutes of Health of the United States made to three thousand participants for the National Survey of Stress and Health in the Workplace:
Pretending smiles or suppressing emotions with clients is related to drinking because of work stress and negative feelings. It is not just the feeling of being bad that leads to drinking, but the more they suppress negative emotions, the less control they have over their drinking habits after work.
Alicia Grandey, professor of Psychology.
The reason is not yet clear, but Grandey believes that it is because feigning happiness in front of angry clients requires a lot of self-control and this is exhausted once the working day ends. Although it is good to maintain a positive attitude without letting the complicated situations overwhelm us, maybe smiling all day as part of the work is not as good idea as it seems.
According to the researchers, the key could be in the personal reward because, for example, nurses have to cover up their emotions to comfort and calm the patient, which gives them satisfaction. But an employee of a call center He will rarely return to the same client, so the task is more exhausting.
In the first instance, alcohol can make you uninhibited, euphoric and sociable, apparently positive effects, but in the long run your health will be irreparably affected.
- Cardiovascular problems. Depending on the levels of alcohol consumed, drinking can increase blood pressure to the point of causing hypertension.
- Cancer. Although the most common is liver cancer, there are also risks of developing breast, mouth and bowel cancer, and if there is a history of these diseases in your family, the risk that you may suffer from it increases.
- Overweight. A can of beer has about 145 calories and, in addition, drinking arouses your appetite and makes you eat out of control. If you add that the cocktails are prepared with pineapple juice, orange juice and other additives, you get a calorie bomb as a result.
- Memory loss. Alcohol causes permanent neural loss that is related to memory loss and cognitive impairment, this results in dementia. In addition, it produces alterations of sleep and character, which will make you a difficult person to treat and with poor psychological health.